theoldwolf: (Default)
theoldwolf ([personal profile] theoldwolf) wrote2009-11-30 09:00 pm
Entry tags:

Jævla Drittsekk Paypal, Volume 1

I ship products all over the US. People enter their address info online, and I ship to whatever address they give me.

PayPal, however, thinks it's necessary to edit addresses to suit their needs, and won't let you continue until you give them the address that they think you should have written.

Today's example:



Gee, folks. How much of a difference is there between

JOHN Q. CUSTOMER
9999 ROBIN WOOD DR
FT. WAYNE, IN 46806

and

JOHN Q. CUSTOMER
9999 ROBINWOOD DR
FORT WAYNE, IN 46806

What I want to do, when I get a dialog that looks like this, is to click the checkbox that says:



I mean, the post office is having it's troubles these days, but their people aren't dumb. There was a time when a letter addressed

WOOD
JOHN
MASS

was successfully delivered to a Mr. John Underwood, in Andover, Massachussetts - I think today's postal workers could probably figure out where my package is going, especially if the ZIP Code is correct...

Sheesh! yarg snarl snap yarg

[identity profile] stevenroy.livejournal.com 2009-12-01 06:07 am (UTC)(link)
I suspect it's mainly just a side effect of the way the shipping system is automated. The address you typed wasn't an absolute exact precise byte-for-byte match for what's in the database, so the system is just giving you the closest match and making absolutely sure that's the address you meant. I'm sure it cuts down on the number of packages lost due to typos, but in this case, I'll agree that it's being way too paranoid over a simple abbreviation and small spacing difference.

[identity profile] ccdesan.livejournal.com 2009-12-01 07:14 am (UTC)(link)
I don't mind the suggestion. I know that standardized addresses probably speed things up for the mechanical/electronic processing devices. What bothers me is that there's no way to override.

Sometimes a customer lives in Binghamton Falls, zip code 99999. But the P.0. database has 99999 being Ngaio Valley. (It so happens that the people all call it one thing, but the actual administrative boundary designates it as something else.

So the label fails to generate unless I change the shipping address, which is not what the customer specified.
carlfoxmarten: (Default)

[personal profile] carlfoxmarten 2009-12-01 07:45 am (UTC)(link)
Can you check addresses with the post office to see if they're correct?