theoldwolf

No more than three days ago, I posted my issue with LJ Archive, which no longer functioned properly. Hoping against hope, I opened a support request, and in the meantime, someone pointed out that if you turn off the "comment archiving", you could still archive your entries.

Today I received this notification:

Thank you for your report. This was a known issue caused by a recent code change, which has since been corrected. You should be able to export your entries at this time without issue. If you are still having trouble exporting, please comment back to this request and Support volunteers will investigate further.

I tried it, and sure enough - it's been fixed. The LJ support staff just went up an order of magnitude in my estimation.